LẠI NHẬT THÀNH

Featured
FBM
25/09/2002

About Candidate

The main job is to set up all outlets of the managed department, give development orientations to attract domestic and international customers, and receive information on organizing work under the direction of leaders. company, combined with the reception to grasp quality, nationality as well as learn about customers to ensure quality. best service quality. Coordinate with sales department to answer and receive customers to ensure that customers are always satisfied and meet five-star standards. Instructional staff training completed.

Location

Education

c
classification : good 2008 - 2012
VIETNAM NATIONAL UNIVERSITY, HANOI

Faculty of Engineering Physics & Nanotechnology (Bio-nanotechnology Photonic technology computational nano magnetic components nano semiconductor devices Photonic Technology Experiment Nanohybrid materials and components experiment computational nano magnetic components)

Work & Experience

C
Cruise ship management to sleep the night 1/2012 - 08/2017
PARADISE BAY TOURISM JOINT STOCK COMPANY

-Training the skillful staff of the FB and BAR department. Build a professional FB&BAR team to target customers and meet the 5-star standard- Plan and organize events with GM in management gala events.v..v.-Take care and answer questions of tourists staying at the hotel - Check equipment and all property on board. Tracking costs of goods to ensure spending does not get rid of the guarantee of all goods being used well. - Report weekly / monthly / annual work to the company leaders. Answering customers' questions and volunteering in all directions to bring out the best and most beneficial solutions for the company and customers.- Training employees to complete all jobs well - guide foreign tourists about the scenery of Ha Long Bay - Receive instructions from superiors to complete all tasks

F
FBM 10/2017 - 03/2020
CENTRAL LUXURY 5 STAR HOTEL

Training the staff in service and communication skills of the FB &BAR department. Build a team of professional FB &BAR to serve European and Asian guests in accordance with 5-star standards - Plan and organize events with GM in managing gala events. Take care and answer questions of tourists staying at the hotel -Check the equipment and all property owned by the department. Tracking costs of goods to ensure no loss of spending to ensure all items are fine. - Report weekly / monthly / annual work to the company leaders. Responding to customers' questions and aspirations in all directions to provide the best and most beneficial solutions for the company and customers. - Check sales weekly / month / year to report and make more big growth goals to help the company grow. -Training employees to complete all jobs well - Receive instructions from superiors to complete all tasks - Implement all activities in the food department

F
FBM 03/2020 - 02/2022
KHÁCH SẠN DLIORO & RESOT

The job of setting up all outlets of the management department, should design ideas for the outlet (lobby bar area, restaurant area, skybar tapas area according to the ideas of the investor and hotel management). Drink menu design and selling price and cost price offered by the hotel. training staff according to five-star European and Asian standards, and setting up conference rooms according to VIP standards. receive orders and design ideas for seasonal runs and service packages to ensure the best .-Training the staff in service and communication skills of the FB &BAR department. Build a team of professional FB &BAR to serve European and Asian guests in accordance with 5-star standards - Plan and organize events with GM in managing gala events. Take care and answer questions of tourists staying at the hotel -Check the equipment and all property owned by the department. Tracking costs of goods to ensure no loss of spending to ensure all items are fine. - Report weekly / monthly / annual work to the company leaders. Responding to customers' questions and aspirations in all directions to provide the best and most beneficial solutions for the company and customers. - Check sales weekly / month / year to report and make more big growth goals to help the company grow

F
FBM - 02/2022
KHÁCH SẠN HOTEL SOL HÀ THÀNH

The job of setting up all outlets of the management department, should design ideas for the outlet (lobby bar area, restaurant area, skybar tapas area according to the ideas of the investor and hotel management). Drink menu design and selling price and cost price offered by the hotel. training staff according to five-star European and Asian standards, and setting up conference rooms according to VIP standards. receive orders and design ideas for seasonal runs and service packages to ensure the best .-Training the staff in service and communication skills of the FB &BAR department. Build a team of professional FB &BAR to serve European and Asian guests in accordance with 5-star standards - Plan and organize events with GM in managing gala events. Take care and answer questions of tourists staying at the hotel -Check the equipment and all property owned by the department. Tracking costs of goods to ensure no loss of spending to ensure all items are fine. - Report weekly / monthly / annual work to the company leaders. Responding to customers' questions and aspirations in all directions to provide the best and most beneficial solutions for the company and customers. - Check sales weekly / month / year to report and make more big growth goals to help the company grow

Q
Quản lý nhà hàng cơ sở 2 12/2022 - 8/2023
NHÀ HÀNG PHƯƠNG NAM

Daily work: setting up the entire restaurant area at the second base, operating and constructing parts in the restaurant (oder staff, service staff, cashiers, bartenders, bar staff, small area management.). Training staff according to the system including sales, restaurant operations, bar operations. Receive customer information to book a table from the sales department and control the number of customers. control service quality, control food quality. handle situations when guests complain about the quality of service and dishes to the board of directors for the earliest information.